The website www.loveanddesire.co.uk (the “Website”) is owned and operated by Love & Desire
We take the privacy of the users of our Website seriously. We are keen to obtain, retain and process information (including your personal and sensitive data) in accordance with the applicable legislation, including the Data Protection Act 1998. We respect your right to privacy and we understand that, as a visitor to this Website you may prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of the Website or request information.
What information do we collect?
We collect the information provided by you when you use this Website and other of the services on the Website and on registration. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms and questionnaires or in ordering goods from us. We also monitor customer traffic patterns and the use of the Website which enables us to improve the service we provide.
Changes to our policy
How do we store and maintain personal information?
All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper–based files. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure. It may be necessary for us to maintain our records for a number of years. However, if your information is no longer required, we will destroy records containing personal information securely.
How do we use the data we collect?
We use personal information collected from you for the following purposes:to provide a more personalized service;to deliver our products and services;to contact you regarding the products or services that you have requested to carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide to transfer your details (including account details) to relevant third parties, public bodies, industry organisations and regulators as reasonably required for the operation of our business, and to disclose your details to government and associated organisations as required by law. From time to time we might also use your information to let you know about other products and services that we offer which may be of interest to you. At the time of collection of your information we give you the option not to receive such marketing information. We may also occasionally use Open Tracking analytics in our email communications which help us to deliver more relevant offers and content to you. If you do not object initially,but you change your mind later, please email us at NEW EMAIL please ensure you include the words ‘Unsubscribe’ in the subject header of your email and notify us of the communications from which you wish to opt out. Alternatively, if you have an online account with us, you can opt–out by clicking on the ‘My Account’ link from any page. On the ‘My Details’ link, you have the option to edit your communications preferences and opt–out of mailings and/or any third party communications.
Disclosure of your information
Cookies — What are they and how do we use them?
simplify the logging on process for registered users;
help ensure the security and authenticity of registered users’;
provide the mechanisms for online shopping;
and enable traffic monitoring.
On visiting our Website you will be sent anonymous cookies to keep track of their browsing patterns and buildup a demographic profile. In addition, if you have clicked on Love And Desire advertise mention another site that links to this Website you may be sent an anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with our associated websites. Whilst you do not need to allow your browser to accept cookies, in order to browse much of the Website or to access many of our services, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser, but this may restrict the use of some parts of the Website.
Here is a list of the cookies we use:
We are currently using an “implied consent” policy which means we assume you are happy with this usage.You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
Third Party Cookies